As a specialist insurer, Beazley aims to take a flexible approach to building solutions to meet our clients' needs. We are keenly aware that a generic, standardised approach to either policies or service will not suit the immediate or long term needs of our clients. We work with our clients to produce a comprehensive insurance product that provides benefits to members at a level that allows the claimant to meet their financial obligations and focus on getting back to full health.
It is impossible to ignore the recent market movement whereby funds have experienced significant increases in pricing. At Beazley we price each risk on its own merits based on the claims history and risk profile of the fund. Our core pricing strategy is a simple one - we aim to offer sustainable rates that reflect the level of cover being provided.
We are acutely aware that a market leading policy holds less value if it is not supported by the highest standard of claims service. Beazley provides a dedicated claims team who will manage all claims in an empathetic, professional and timely manner. We see communication as a key aspect of offering the highest standards in claims management.
Ensuring the member has access to up to date progress on their claim is crucial in delivering a quality customer experience in what can often be challenging circumstances for the claimant. We have developed a robust claims assessment framework which enables our claims officers to proactively, strategically and transparently access and manage all claims submitted.
This model of assessment provides consistency and thoroughness in our decision-making and ensures that appropriate and adequate evidence is obtained and considered in a timely and efficient manner.
Corporate and industry superannuation funds team
Personal Accident Underwriter
+61 732 281 firstname.lastname@example.org
Head of Accident & Health Australia
+61 732 281 627Suzanne.White@beazley.com