What coverage do we offer?


We see how the interconnected nature of digital health exposes businesses to a range of unique, interconnected risks not just around diagnosis, treatment and care, but also linked to technology, data privacy and compliance.

That’s why we created a flexible risk protection package that combines medical malpractice, products liability, cyber liability, and technology errors & omissions with bodily injury coverage, that is easy to work with. Just one policy to endorse and renew - beautifully designed to provide integrated, tailored coverage for growing digital health businesses.

What are the risks?

How does Virtual Care insurance protect digital health businesses?

Our modular approach allows us to offer bespoke risk protection with coverage that can evolve as businesses grow and specific needs change.


Medical malpractice coverage is at the heart of Beazley Virtual Care and is included as standard for all customers

Our medical malpractice coverage includes coverage for:

  • bodily injury to any patient caused by a negligent act, error or omission or Good Samaritan act;
  • bodily injury or property damage to any patient caused by an accident; and
  • bodily injury to a patient caused by a cyber-incident.

Full professional liability coverage can also be provided for any actual or alleged act, error or omissions or unintentional breach of contract in the performance of professional services.

Optional extras include mitigation costs coverage (costs incurred by you in taking action to mitigate the financial consequences of a medical malpractice claim), coverage for any financial loss caused by an act of harassment and coverage for the costs of responding to an investigation by a medical regulatory authority.

Technology and media coverage for any technology products such as computer or telecommunications hardware or software products or related electronic products.

The technology and media liability coverage includes:

  • negligent acts, errors, omissions, misstatements, misleading statement, misrepresentation, unintentional breach of contract and bodily injury in respect of the performance of technology services;
  • any software copyright infringement with respect to any technology products;
  • negligent acts, errors, omissions, misstatements, misleading statement, misrepresentation and any unintentional breach of contract if any technology product should fail to perform the function as intended; and
  • media liability coverage includes coverage for defamation, libel, slander, product disparagement, trade libel, infringement of copyright and infringement of domain name, trademark, trade name, trade dress, logo, title, metatag or slogan, service mark or service name.

Beazley Breach Response (BBR) provides coverage and comprehensive services to protect against a broad range of cyber threats including:

  • business interruption and dependent business interruption from security breach or system failure *; and
  • cyber extortion loss *, data recovery loss, data and network liability.

And in the event of an incident, the policy will coverage breach response for:

  • legal and computer forensic services;
  • notifications and call center services;
  • credit monitoring, identity monitoring or other personal fraud or loss prevention solutions; and
  • public relations and crisis management expenses.

* Sublimits apply

Beazley Virtual Care provides full general liability coverage for any accidents which cause bodily injury and property damage.

Employee Benefits liability coverage

An optional extra to the public liability coverage is coverage for any defence costs incurred in connection with an environmental claim.

Full products liability coverage for property damage and bodily injury caused by your products, including technology products, wearable devices and self-monitoring healthcare devices.

Option to include sublimit for Product Recall

How can coverage change as needs evolve?


Needs will require both an initial assessment and ongoing monitoring.

For example, for medical clients, medical malpractice or bodily injury might be top of mind. But technology developers may typically place more emphasis on technology errors & omissions and cyber risk.

Alternatively, a larger more established firm or large telemedicine business might want the full package of coverage but choose to have a separate cyber policy to provide higher coverage limits, depending on the nature and sophistication of the firm’s offering.