Across all our business lines, we aim to deliver a standard of service that benefits our clients and brokers in the following ways:
- Responsiveness and transparency. With us, you should never be in the dark as to who is handling your claim and as to the status of that claim.
- Experience and insight. The claims we receive are often technically complex. Our claims professionals have a depth of experience that is rare in the insurance industry and the expertise to resolve the most complex claims efficiently.
- Close partnership with underwriters. Unlike many insurers, we ensure that our underwriting and claims professionals work side by side. For our clients this ensures that, when a claim arises, the intent behind the original policy is respected.
At Beazley Underwriting Pty Ltd, we have invested heavily in our claims management system to ensure that our clients receive industry best practice in a user friendly and secure environment.
The following services are available for our customers:
- Claimant Services - Claimant access to securely and confidentially view own claim progress.
- Business & Institutional Services - A web application for our Business & Institutional clients.