Beazley wins Excellence in Claims Service Award at the 2020 Reactions London Market Awards

Beazley’s claims team has won the Excellence in Claims Service Award at the 2020 Reactions London Market Awards, as announced on 19th August at the virtual awards ceremony hosted by Reactions London Editor, Mark Richardson.

The panel said that Beazley was a deserved winner in the category because of the group’s work in educating clients on the detrimental effects of social inflation on liability claims, and taking steps to combat it.

Commenting on the award win, Reactions London Editor Mark Richardson said: “Beazley’s claims team worked extremely hard in 2019, analysing decades of claims data in order to operate against a major challenge the market is currently facing. For its approach to sharing data and insights with insureds, Beazley is a deserved recipient of this honour.”

The winners were determined with the help of an expert judging panel* consisting of Dominic Christian, Global Chairman, Aon Reinsurance Solutions; James Nash, CEO International, Guy Carpenter; Kate Markham, CEO, Hiscox London Market; Andrew Horton, CEO, Beazley; David Flandro, MD, Analytics, Hyperion X; and Dominick Hoare, Group CUO and Active Underwriter, Munich Re Syndicate.

Beth Diamond, Beazley’s Group Head of Claims commented: “I am so pleased to have our team’s exceptional talents and outstanding service recognized by the industry. Too often people think ‘innovation’ equates only to technology – here the team’s passion for our clients and distinctive creativity developed a means to boldly repel the growing tide ofsocial inflation losses. It is this innovative thinking that sets Beazley Claims apart from the rest, and why the team remains differentiators.”

Dependable, high quality claims service has been at the heart of Beazley's business for over three decades. Our claims service is based upon three core principles:

People - We employ smart people and empower them to get the job done

Product – Underwriting and claims work hand in hand allowing us to develop and refine our products and ensure they are fit for purpose

Promise – We are dedicated to ensuring the best possible claims outcomes for clients, using all the tools at our disposal. We commit to delivering on our purpose to enable business.

*Judges were not involved in deciding the winners in categories where their own companies were represented.