MediaTech

Our cyber & tech claims team’s experienced litigators have a deep understanding of the liabilities that technology companies face today, which we use to anticipate new needs on the horizon. We have helped our insureds through thousands of errors & omissions claims involving software failures, hardware defects, implementation errors and downtime, as well as intellectual property rights and personal injury disputes arising from media content. 

For SME business we offer direct and digital access to this product via third party placement platforms or email placement, backed up with automated processing, to streamline and speed up the placement process.

• Software and hardware companies
• Systems integrators
• Telecom
• Technology outsourcers
• Technology consulting
• Internet services
• Combined hardware/software and business service providers

A healthcare consulting company was sued alleging that software developed by the insured technology company malfunctioned and resulted in errors in submitting claims to insurance companies for reimbursement. Claimant alleged if the software worked properly, the claims would have been covered by insurance. Beazley was able to assist the insured in negotiating defense counsel rates as well as a lower than expected settlement. 

A software company developed a platform for a telecommunications company to analyze their customers’ broadband usage. The telecommunications company experienced an issue with the platform that led to the incorrect recording of the data usage. As a result, almost 100,000 customers had their broadband data usage incorrectly recorded. After the telecommunications company settled with a regulator to compensate the impacted subscribers, Beazley worked with the insured software company to retain expert defense counsel and resolve the matter.