Le processus de gestion des sinistres peut être source d’angoisse et sembler long aux yeux de celui qui déclare un sinistre tout comme pour celui contre lequel un tiers se tourne pour être indemnisé, voire même devenir conflictuel. C’est la raison pour laquelle nous adoptons une approche personnalisée et par étapes.
Nous savons que les entreprises, qu’elles soient grandes ou petites, sont dirigées par de « vraies personnes » qui traversent une période difficile. Nous faisons donc tout notre possible pour que nos clients bénéficient de la meilleure solution dans les meilleurs délais et qu’ils se sentent soutenus à chaque étape du processus, même si cela revient à remettre en question le statu quo et à explorer de nouvelles façons de procéder.
En deux mots, notre rôle est de faire en sorte que nos clients retrouvent l’activité qui est la leur.
Nos normes de service en indemnisation
Un service d'indemnisation fiable et de haute qualité est au cœur de l'activité de Beazley depuis trois décennies. Nous nous concentrons sur cinq domaines qui, nous le savons, comptent beaucoup pour les courtiers et les clients :
Beazley is a excellent partner, active in providing broad support for each potential claim in the form of consultation, legal advice, and ideas to mitigate risk and cost. The team we work with is knowledgeable, responsive, friendly and very professional.
The personal knowledge I have gained over the 15+ years that R+C has teamed with Beazley has attributed to stronger contracts with our clients, a better understanding of possible claims against R+C, and how to prepare for the likely inevitability of claims.
Rutherford & Chekene
I appreciate how on top of everything you are. I don’t usually get such personal service from other carrier adjusters.
Inda McGuiston- Klein
Agency LLC / Land Design Insurance Group
I honestly feel like a special client of Beazley’s, and I trust that this relationship will continue as long as I am here. I wouldn’t want it any other way.
Borton-Lawson Engineering Architecture
Beazley’s commitment to the ‘relationship‘ is what distinguishes it from its competitors. This is displayed through the professionalism and openness of Beazley’s underwriting and claims personnel. We are always made to feel like collaborators when working with the Beazley team, instead of opponents.
Anon, VP - Risk Management
In addition to being equitable, timely and fair, we have found that dealing with the claims team at Beazley has added value to our claims process. Given the depth and breadth of their client portfolio, Beazley has been able to leverage their experience and provide insight into our claims process which has helped us reach better outcomes.
Christopher McCormack
Head of Group Insurance and Risk for RELX
Industry recognition
Gracechurch 2024-2017 Winner of the Gracechurch Service Quality Marque (SQM)
Insurance Insider Honours Winner of the 2021 & 2020 Cuthbert Heath Award (Claims and Losses)
Reactions London Market Awards Winner of the 2020 Excellence in Claims Service Award
Advisen Winner of the 2021 & 2020 Cyber Risk Pre-Breach Team Award Winner of the 2021 Cyber Risk Insurer Award
Beazley is a excellent partner, active in providing broad support for each potential claim in the form of consultation, legal advice, and ideas to mitigate risk and cost. The team we work with is knowledgeable, responsive, friendly and very professional.Tonya Fletcher
