Making a Complaint
In the event you wish to make a complaint you may contact us on:
Beazley Complaints Manager
Beazley Group
22 Bishopsgate London EC2N 4BQ
Telephone: +44 (0)20 7667 0623
beazley.complaints [at] beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to your Lloyd's. Lloyd's will investigate the matter and provide a final response. Lloyd's contact details are as follows:
Complaints
One Lime Street
London EC3M 7HA
Complaints [at] lloyds.com
Market Services Telephone: +44 (0)20 7327 5693
Lloyd's Fax: +44 (0)20 7327 5225
lloyds.com/complaints
Ultimately, should you remain dissatisfied with Lloyd's final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS's contact details are follows:
Financial Ombudsman Service Complaint
Exchange Tower
London
E14 9SR
info [at] financialombudsman.org.uk
Telephone: +44 (0)300 123 9 123
financial-ombudsman.org.uk
