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Virtual Care

Virtual Care is a fully modular policy that offers coverage modules for Medical Malpractice (PL), General Liability ( Occurence&Claims Made), Products Completed Operations, Miscellaneous Errors and Omissions, Technology E&O/ Technology Products, Media Liability, Beazley Breach Response (BBR), Cyber Liability, Clinical Trials Liability  

What we offer

This holistic and flexible product also includes Data & Network Security, which includes privacy liability and First Party Coverages. Virtual Care is unique in that bodily injury is built into each separate module, and coverage is a la carte; you can add or remove modules as needed so you can tailor coverage for your digital health clients.  

How can we help

We see how the interconnected nature of digital health exposes businesses to a range of unique, interconnected risks not just around diagnosis, treatment and care, but also linked to technology, data privacy and compliance.

We pioneered Virtual Care insurance, first offering it in 2009. Since then, we’ve continued to evolve our

Who we can help

Whether you're a healthcare professional who understands medical malpractice, but not cyber risk or a technology company that understands product liability, but not bodily injury -- Virtual Care coverage offers a modular approach to getting you the protection you need for this web of complex and interconnected risks.

  • Telehealth/telemedicine – medical providers (doctors, psychiatrists, psychologists, nurse practitioners, physician assistants, therapists, registered nurses; hospitals and other medical facilities; dentists and many other ancillary providers) that use technology to deliver virtual health consultations, including diagnosis, and treatment and care recommendations and pharmacy fulfilment.
  • Digital Health/mHealth providers – technology companies focusing on wearables, apps and mobile technology to provide access to healthcare support and monitoring.
  • Med tech – platforms, analytics, and software developers that make digital health possible.
  • Lifestyle & wellness – individuals and businesses supporting lifestyle and wellness choices in a variety of spheres including exercise, diet, emotional, physical and mental wellbeing.
  • Life science – telemedicine and telehealth companies providing remote monitoring of clinical trials, products or testing procedures. 


Worldwide cover excluding USA and Canada but if such cover is required please discuss this with your underwriting contact.

The Beazley Difference


Freedom lies in being bold. We dare to be different and seek bold possibilities to create more innovative, fair and satisfying outcomes for our clients, brokers and employees. From insuring the highest building in the world, to the first commercial lunar vehicle to operate on the moon - we boldly go where others won’t.


Good is a start, but we go all-out for better.  A driven community of individuals relentlessly push the needle and creating value. From launching the market’s first dedicated ESG syndicate to the establishment of our business unit focusing on designing digital insurance solutions, we pride ourselves on always going above and beyond.  Simply put, at  Beazley we go to 11.


Acting with integrity in a straightforward, decent way is instinctive. Open and honest with others, we show respect and empathy however challenging the situation – demonstrated by our multi-award winning claims team.  Doing the right thing makes for a fair-minded, rewarding environment and makes work and life better for all.

Examples or Scenarios

Incorrect or inadequate data capture and storage resulting in misdiagnosis, cyber attack or data privacy compromise 

  • Failure to intervene due to delayed or failed communication of information to clinicians   
  • Failure to diagnose due to incorrect interpretation and diagnosis of data – by a person or an algorithm  
  • Failure to treat based on flawed input data or technology, or product or professional failure  
  • Business interruption due to cyber incident or system failure  
  • Regulatory breach due to cross jurisdictional issues  
  • Inappropriate patient contact or relationship due to poor risk protocols  
  • Media liability due to a copyright or trademark infringement 

Your Beazley Team

Marc Martin

Marc Martin

Product Leader - Global Virtual Care

New York, NY, USA

+1 (212) 801 7100

Email Marc

Razif Abdullah

Razif Abdullah

Underwriter - Cyber & Technology


+65 6597 2616

Email Razif

Prashansa Daga

Prashansa Daga

Underwriter - Miscellaneous Medical & Life Sciences


+65 6576 6279

Email Prashansa

Dindson Phua

Dindson Phua

Underwriter - Int Miscellaneous Medical & Life Sciences


+65 6597 2637

Email Dindson

Jessica Schappell

Jessica Schappell

Claims Manager


+1 (656) 576 6274

Email Jessica

Nicholas Tey

Nicholas Tey

Regional Manager, Asia - International Financial Lines


+65 6597 2631

Email Nicholas