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    Commercial Property (Excess & Surplus Lines) claims

    A different kind of claims experience
    Not just responsive. Proactive. It's our rallying cry. And it means you can expect more than simply a timely response.

    A better kind of process
    Our highly experienced claims professionals, working seamlessly with our underwriting staff, are dedicated to handling the variety of claims reported by our policyholders in the most efficient, streamlined manner possible. As a result, claims are typically paid faster, with less administrative burden imposed on the insured.

    Claim Notices
    All claim notices should be faxed to our team at (617) 526-0611 (to the attention of Gerald Hourihan) or emailed to

    Questions regarding claims can be directed to either:

    Andrea Matott

    Gerald Hourihan, CPCU

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