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    In the event that you wish to make a complaint you may contact us on:

    Beazley Complaints Manager
    Beazley Group
    Plantation Place South
    60 Great Tower Street
    London EC3R 5AD

    Telephone: +44 (0)20 7667 0623


    Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd's. Lloyd's will investigate the matter and provide a final response. Lloyd's contact details are as follows:

    Market Services
    One Lime Street
    London EC3M 7HA

    Telephone: +44 (0)20 7327 5693
    Fax: +44 (0)20 7327 5225


    Ultimately, should you remain dissatisfied with Lloyd's final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS's contact details are as follows:

    Financial Ombudsman Service
    Exchange Tower
    E14 9SR

    Telephone: +44 (0)300 123 9 123