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Virtual Care

Holistic and flexible risk protection solution for digital health businesses.  

Virtual Care is a comprehensive policy that offers coverage modules for Medical Malpractice, General Liability (occurrence & claims made), Products Completed Operations (claims made), Professional Indemnity, Technology E&O/Technology Products, Media Liability, and Cyber. 

 

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What we offer

This holistic and flexible product provides affirmative coverage for claims made against an insured which results in bodily injury, even if it were to stem from a cyber event. With a core coverage of Medical Malpractice liability, Virtual Care is unique in that bodily injury is built into each separate module, and coverage is a la carte; you can add or remove modules as needed so you can tailor coverage for your digital health clients.   

Key Coverages

How can we help

We see how the interconnected nature of digital health exposes businesses to a range of unique, interconnected risks not just around diagnosis, treatment and care, but also linked to technology, data privacy and compliance. 

We pioneered Virtual Care insurance, first offering it in 2009. Since then, we’ve continued to evolve our offering with the changing market needs and landscape, to what it is today; a holistic solution that is easy to work with – just one policy – designed to provide integrated, tailored coverage for growing digital health businesses - and just one policy to renew. 

We have dedicated claims experts for each of the key areas of liability within Virtual Care including healthcare, technology and cyber to make handling a claim as smooth as possible. Whether you need to submit a claim or get in touch with an underwriter directly, we’re here to deliver the high level of service that our clients rely on and digital health businesses require.

Who we can help

A wide range of healthcare, lifestyle & wellness and technology organizations, both large and small, can benefit from Beazley Virtual Care, including: 

Telehealth/telemedicine – medical providers (doctors, psychiatrists, psychologists, nurse practitioners, physician assistants, therapists, registered nurses; hospitals and other medical facilities; dentists and many other ancillary providers) that use technology to deliver virtual health consultations, including diagnosis, and treatment and care recommendations and pharmacy fulfilment. 

Digital Health/mHealth providers – technology companies focusing on wearables, devices apps and mobile technology to provide access to healthcare support and monitoring. 

Med tech – platforms, analytics, and software developers that make digital health possible. 

Lifestyle & wellness – individuals and businesses supporting lifestyle and wellness choices in a variety of spheres including exercise, diet, emotional, physical and mental wellbeing. 

Life science – telemedicine and telehealth companies providing remote monitoring of clinical trials, products or testing procedures.  

Traditional healthcare entities – Professional Liability coverage for healthcare entities that provide in-person medical services with bodily injury exposures resulting from cyber incidents.

Globe

WHERE IS THIS OFFERED?

Asia Pacific

The Beazley Difference

BEING BOLD

Freedom lies in being bold. We dare to be different and seek bold possibilities to create more innovative, fair and satisfying outcomes for our clients, brokers and employees. From insuring the highest building in the world, to the first commercial lunar vehicle to operate on the moon - we boldly go where others won’t.

STRIVING FOR BETTER

Good is a start, but we go all-out for better.  A driven community of individuals relentlessly push the needle and creating value. From launching the market’s first dedicated ESG syndicate to the establishment of our business unit focusing on designing digital insurance solutions, we pride ourselves on always going above and beyond.  Simply put, at  Beazley we go to 11.

DOING THE RIGHT THING

Acting with integrity in a straightforward, decent way is instinctive. Open and honest with others, we show respect and empathy however challenging the situation – demonstrated by our multi-award winning claims team.  Doing the right thing makes for a fair-minded, rewarding environment and makes work and life better for all.

Examples or Scenarios

Incorrect or inadequate data capture and storage resulting in misdiagnosis, cyber attack or data privacy compromise 

  • Failure to intervene due to delayed or failed communication of information to clinicians   
  • Failure to diagnose due to incorrect interpretation and diagnosis of data – by a person or an algorithm  
  • Failure to treat based on flawed input data or technology, or product or professional failure  
  • Business interruption due to cyber incident or system failure  
  • Regulatory breach due to cross jurisdictional issues  
  • Inappropriate patient contact or relationship due to poor risk protocols  
  • Media liability due to a copyright or trademark infringement 

Your Beazley Team

Marc Martin

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Marc Martin

Product Leader - Global Virtual Care

New York, NY, USA

+1 (212) 801 7100

Email Marc

Dindson Phua

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Dindson Phua

Underwriter - Int Miscellaneous Medical & Life Sciences

Singapore

+65 6597 2637

Email Dindson

Nicholas Tey

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Nicholas Tey

Regional Manager, Asia - International Financial Lines

Singapore

+65 6597 2631

Email Nicholas

Chia Wen Chye

Chia-Wen-Chye

Chia Wen Chye

International Financial Lines Underwriter

Singapore

+65 65 97 26 52

Email Chia

Joseph Kim

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Joseph Kim

Claims Focus Group Leader - Property Treaty

Singapore

+65 6597 2648

Email Joseph

Shaun Choo

Shaun-Choo

Shaun Choo

Assistant Claims Manager

Singapore

+65 6597 2654

Email Shaun