Investors
Long-term record of consistent underwriting performance and dividend record.
Colleagues
Enabling our people to learn, develop and progress. We employ talented people and invest in expanding their skills and helping them build rewarding careers.
Brokers and clients
To ensure the best possible experiences and outcomes, we continue to monitor broker and client perceptions of our service in a variety of ways, including through detailed surveys.
Average for last 10 years
94% Combined ratio
34.2c Earnings per share
19.6% Total shareholder return per annum
85% Strong employee engagement
Outstanding Service Quality Marque
For the sixth year running, we have been awarded the Outstanding Service Quality Marque 2022 for claims service by Gracechurch Consulting, the independent insurance research consultancy.
