What we offer

Insight into key opportunities and adversities of global digital health and wellness organizations.
View Report 

Virtual Care is a fully modular policy that offers coverage modules for Medical Malpractice (PL,) General Liability, Products Completed Operations, Technology E&O, Technology Products and Full Media Liability. This 

This holistic and flexible product also includes Data & Network Security, which includes privacy liability and First Party Coverages. Virtual Care is unique in that bodily injury is built into each separate module, and coverage is a la carte; you can add or remove modules as needed so you can tailor coverage for your digital health clients.  
 
We also offer a range of optional product extensions including:  

  • Mitigation costs, abuse and harassment liability, cyber regulatory costs  
  • Claims due to loss of documents, reputational damage costs  

 

How can we help

We see how the interconnected nature of digital health exposes businesses to a range of unique, interconnected risks not just around diagnosis, treatment and care, but also linked to technology, data privacy and compliance.

We pioneered Virtual Care insurance, first offering it in 2009. Since then, we’ve continued to evolve our offering with the changing market needs and landscape, to what it is today; a holistic solution that is easy to work with – just one policy – designed to provide integrated, tailored coverage for growing digital health businesses - and just one policy to renew.

We have dedicated claims experts for each of the key areas of liability within Virtual Care including healthcare, technology and cyber to make handling a claim as smooth as possible. Whether you need to submit a claim or get in touch with an underwriter directly, we’re here to deliver the high level of service that our clients rely on and digital health businesses require.

Beazley partnered with BakerHostetler to create an interactive digital map that provides detailed information on the state-by-state laws governing the provision of telehealth services across the US.

Who we can help

Whether you're a healthcare professional who understands medical malpractice, but not cyber risk or a technology company that understands product liability, but not bodily injury -- Virtual Care coverage offers a modular approach to getting you the protection you need for this web of complex and interconnected risks. 

Telehealth/telemedicine – medical providers (doctors, psychiatrists, psychologists, nurse practitioners, physician assistants, therapists, registered nurses; hospitals and other medical facilities; dentists and many other ancillary providers) that use technology to deliver virtual health consultations, including diagnosis, and treatment and care recommendations and pharmacy fulfilment.  

Digital Health/mHealth providers – technology companies focusing on wearables, apps and mobile technology to provide access to healthcare support and monitoring. 

Med tech – platforms, analytics, and software developers that make digital health possible. 

Lifestyle & wellness – individuals and businesses supporting lifestyle and wellness choices in a variety of spheres including exercise, diet, emotional, physical and mental wellbeing. 

Life science – telemedicine and telehealth companies providing remote monitoring of clinical trials, products or testing procedures. 

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Where Is This Offered?

Worldwide 

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The Beazley Difference

BEING BOLD

Freedom lies in being bold. We dare to be different and seek bold possibilities to create more innovative, fair and satisfying outcomes for our clients, brokers and employees. From insuring the highest building in the world, to the first commercial lunar vehicle to operate on the moon - we boldly go where others won’t.

STRIVING FOR BETTER

Good is a start, but we go all-out for better.  A driven community of individuals relentlessly push the needle and creating value. From launching the market’s first dedicated ESG syndicate to the establishment of our business unit focusing on designing digital insurance solutions, we pride ourselves on always going above and beyond.  Simply put, at  Beazley we go to 11.  

DOING THE RIGHT THING

Acting with integrity in a straightforward, decent way is instinctive. Open and honest with others, we show respect and empathy however challenging the situation – demonstrated by our multi-award winning claims team.  Doing the right thing makes for a fair-minded, rewarding environment and makes work and life better for all.

Examples or Scenarios

  • Incorrect or inadequate data capture and storage resulting in misdiagnosis, cyber attack or data privacy compromise  
  • Failure to intervene due to delayed or failed communication of information to clinicians   
  • Failure to diagnose due to incorrect interpretation and diagnosis of data – by a person or an algorithm  
  • Failure to treat based on flawed input data or technology, or product or professional failure  
  • Business interruption due to cyber incident or system failure  
  • Regulatory breach due to cross jurisdictional issues  
  • Inappropriate patient contact or relationship due to poor risk protocols  
  • Media liability due to a copyright or trademark infringement 

Disclaimers

The descriptions contained in this communication are for preliminary informational purposes only. In the US, the product may be available on an admitted basis in some but not all jurisdictions through Beazley Insurance Company, Inc. In other US jurisdictions, the product is underwritten by Beazley syndicates at Lloyd’s and is available only on a surplus lines basis through licensed surplus lines brokers. The publication and delivery of the information contained herein is not intended as a solicitation for the purchase of insurance on any US risk. Except where products are issued by Beazley Insurance Company, Inc., coverages are underwritten by Beazley syndicates at Lloyd’s and will vary depending on individual country law requirements and may be unavailable in some countries. The exact coverage afforded by the products described herein is subject to and governed by the terms and conditions of each policy issued. Some coverages are made available through Beazley USA Services, Inc., which is a service company this is a part of the Beazley Group and has authority to enter into contracts of insurance on behalf of the Lloyd’s underwriting members of Lloyd’s syndicates 623 and 2623 which are managed by Beazley Furlonge Limited. Beazley USA Services, Inc. is licensed and regulated by insurance regulatory authorities in the respective states of the US and transacts business in the State of California as Beazley Insurance Services (License#: 0G55497).

Your Beazley Team

 
 

Jennifer Schoenthal

Jennifer Schoenthal
Underwriters

Jennifer Schoenthal

Product Leader – Global Virtual Care

Atlanta, GA, USA

+1 770-351-1701 Email Jennifer Schoenthal View profile

Devynne Bruder

Devynne  Bruder
Underwriters

Devynne Bruder

Underwriter - Virtual Care

Philadelphia, PA

267-534-8500 Email Devynne Bruder View profile

Eric Kim

Eric Kim
Claims Managers

Eric Kim

Claims Manager

New York, NY, USA

+1 212-801-7193 Email Eric Kim View profile

Keri Marmorek

Keri Marmorek
Claims Managers

Keri Marmorek

Claims Team Leader - Healthcare

New York, NY, USA

+1 212-801-7159 Email Keri Marmorek View profile

Grant Shirley

Grant Shirley
Underwriters

Grant Shirley

Underwriter - US PE Misc Med

Denver, CO, USA

+1 303-927-1548 Email Grant Shirley View profile

April Solano

April  Solano
Underwriters

April Solano

Underwriter - Virtual Care

Atlanta, GA

770-351-1666 Email April Solano View profile

Evan Smith

Evan Smith
Underwriters

Evan Smith

Focus Group Leader - Global Miscellaneous Medical Healthcare Specialty Risks

Chicago, IL, USA

+1 416-777-6884 Email Evan Smith View profile