BBR Services will connect you with our expert data breach response providers
The BBR Services team invest a significant amount of time in building relationships with experts that can help you deal with cyber incidents. Our vendor panels are carefully curated and regularly reviewed to ensure we have the right mix of capabilities and expertise in each jurisdiction in which we offer our BBR insurance product.
Breach response preparations
In order to maximise the value of your policy, we actively encourage you to engage with us, and our panel providers, as part of your breach response preparations.
The BBR Services team are happy to supply you with information about our vendors, answer any questions you may have and arrange introductory calls between you and those providers that are best suited to your organisation. To minimise paperwork with service providers in the event of a cyber incident, it is worth considering entering into retainers with experts before the crisis occurs. The BBR Services team can help to facilitate these discussions.
When an incident occurs, we will use our experience to connect you with experts that have the right skills to help you as quickly as possible. Our long-standing relationships with our panel service providers means that we can access the right people more quickly and at better rates than are usually offered.
Look through the drop-down menu below to browse our current breach response service providers.
- Legal services
- Computer expert services
- Notification and call centre services
- Breach resolution and mitigation services
A cyber incident may result in legal and regulatory consequences for your organisation. Personal data breaches may require notification to regulators or to individuals under relevant privacy laws or regulations. Depending on your industry, you may have additional regulatory notification requirements. Our panel of specialist privacy laws can assist you to assess the nature and scope of the incident, and advise on your legal and regulatory obligations in the relevant territories.
BBR Services will arrange these legal services for you and will connect you to these experts; please do not contact Beazley’s partnering law firms directly without the involvement of BBR Services
Corrs Chambers Westgarth
Norton Rose Fulbright
Aristoteles Atheniense Advogados
Patricia Peck Pinheiro (PPP) Advogados
Dittmar & Indrenius
Colleary & Co.
Bird & Bird
Ribas & Asociados
Sometimes, external forensic experts are needed to assess the impact of a cyber incident on your computer systems. BBR Services work with a range of experts on a daily basis and we can use our experience to assess which expert is best placed to assist you.
These services will be provided under the terms of your policy to (1) help to determine whether, and the extent to which, notification must be provided to comply with Privacy Laws, and (2) if applicable, give advice and oversight in connection with the investigation conducted by a PCI Forensic Investigator.
The computer security expert will require access to information, files and systems to be able to carry out the investigation. BBR Services can guide you through requests from the expert. Reports or findings of the expert will be made available to you, us, the BBR Services team and any privacy lawyer that you retain to provide advice with regard to the incident.
BBR Services will arrange these services for you and will connect you to the relevant experts; please do not contact Beazley's partnering forensics firms directly without the involvement of BBR Services.
Tempest Security Intelligence
Where it is necessary to notify affected individuals of the incident, BBR Services will assist you with the notification process. We will help you to work with privacy counsel to draft notification letters or emails, and walk you through how to work with the notification vendor to provide them with relevant contact details and other required information.
Where you intend to notify affected individuals, BBR Services can help you to set up an external call-centre to deal with queries from the public. We will also walk you through developing a set of frequently asked questions (FAQs) for use by the call centre and how to anticipate and prepare for call escalations.
Where there is a risk to your organisation's reputation and/or the incident is likely to attract media attention, it is advisable to seek support from crisis communications agencies to ensure the message is consistent across all forms of media. BBR Services can assist you to contact these experts where necessary.
Meydis + Correos
Beazley Breach Response includes a number of products that provide Resolution and Mitigation Services, including credit and identity monitoring solutions. The BBR Services team has handled thousands of data breaches and will advise you on which products or solutions may be applicable for a particular breach event.
A product or solution may be offered where reasonably practicable and only to the extent available in a particular jurisdiction. Notified Individuals will typically have up to ninety (90) days from mailing of the notification to subscribe to an offered product or solution and they must qualify for enrolment, complete the enrolment process and agree to the applicable terms and conditions set by the provider. Enrolees of an offered product or solution will typically have access to the services provided under such product or solution for 12 months from the date of their enrolment.