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    Your organisation purchases a BBR policy with breach response coverage for up to five million notified individuals.

    You and your colleagues register at, an online information security and privacy information service for US policyholders which includes risk management policies, procedures, training, and other tools to help you prevent a breach of personally identifiable information.

    Notify BBR Services at

    BBR Services, our dedicated in-house unit focused on collaborating with clients to help manage breaches successfully, contacts your organisation. BBR Services helps you select expert data breach counsel and, if needed, a forensic expert to investigate and determine the scope of the breach.

    Your organisation, with advice from legal counsel and continuing guidance from BBR Services, decides whether and to what extent notification is required and considers potential credit or identity monitoring solutions. BBR Services secures a notification service provider to mail out notifications to meet applicable regulatory deadlines.

    You approve notification letters for mailing and BBR Services will facilitate a call centre service provider to handle calls on your behalf. Q&A scripts for call center employees are prepared.