However innovative the technology deployed, jewellers’ premises will continue to be attractive targets for theft for obvious reasons. We were able to show the value of our claims service in April 2015 when, following an audacious heist in Hatton Garden, the centre of London’s jewellery trade, we rapidly settled our policyholders’ claims.
The feedback from one of our policyholders speaks for itself:
“Given that barely a month has passed since the robbery, with police officers still on scene, I cannot help but to say how impressed my team and myself are with the speediness of this settlement.”
“Perhaps just as notable is the very way in which you fielded our claim. It was clear that far from raising delaying tactics or being ‘out to get us’ so to speak, you displayed understanding and a clear readiness to move forward.”
“On a personal note I thank God for giving me the sense to have taken out a proper insurance policy – and with a proper insurance company!”