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    Pleasure craft

    We want to make sure that any potential claim is handled as efficiently and effectively as possible, so that you can be back enjoying your boat in the shortest possible time. Within this section you will find details on:

    The Golden Rules in the event of a loss or damage

    • Contact your broker or Beazley (see 'How do I make a claim' below)
    • Make sure that you are taking all reasonable steps to minimise loss or damage
    • Do not admit liability in the event of a potential claim against you
    • In the event of a claim against a third party do not release that party from liability
    • Gather all supporting documentation and correspondence regarding the claim

    How do I make a claim?

    In the event of any happening or event likely to give rise to a claim notice must be given, in writing, with full particulars to the broker named in the Schedule, or to:

    James Pooley
    Marine Claims Manager
    Direct Dial: +44 (0)20 7674 7432

    Peter Philpott
    Marine Claims Manager
    Direct Dial: +44 (0)20 7674 7050

    Address: Beazley, 22 Bishopsgate, London, EC2N 4BQ.

    Tel: +44 (0)20 7674 7000 / Fax: +44 (0)20 7674 7103

    If you require urgent assistance outside of office hours please call 0208 502 6999. This number will be available between the hours of 5pm and 10pm on weekdays and between 8am and 10pm on weekends. Out of these hours there is a voicemail facility which is monitored regularly.

    You can download a copy of the claim form here or alternatively fill it online here.

    Further information can be found in the 'How to make a claim' section of the policy document.

    Claims guidance for most common types of a loss or damage

    Theft - boat / tender / outboard

    • Report it to the police as soon as possible
    • Keep a note of the 'police crime reference number'
    • Report the theft to Datatag TM
    • Make sure you have the relevant serial numbers for outboards, tenders etc available
    • Notify other interested parties of your theft e.g. local harbour master, marina, sailing club etc

    Damage - to your boat

    • Take all reasonable actions to mitigate any further damage to your property
    • If necessary seek assistance from a third party (professional if necessary) to provide assistance
    • Try to agree a realistic charge for any fees charged by the professional assisting you

    Damage - to another boat

    • Provide the third party with your insurance details, your name, policy number, boat details (type / class/ name / sail number)
    • Do not admit liability or make any offer of payment
    • If you receive any correspondence from the third party pass it on to us immediately

    Damage - to your board by a third party

    • Obtain from the third party their insurance details, name, policy number, boat details (type / class/ name / sail number)
    • Confirm who was at the helm of the other boat at the time of the incident
    • If possible try to obtain the details of any witnesses to the accident
    • Try and take as many photos of the where the incident occurred as possible

    Mechanical breakdown

    Below are some common scenarios which may help you solve the problem before making an emergency call:

    • If you are losing propulsion and the propeller is slow-moving, put the engine in reverse. The prop may be covered and this can help release the foreign object.
    • If the engine cuts out when in gear, check the propeller for obstruction.
    • If the engine cuts out when revved, check the air filter, alternatively check for blocked fuel filters
    • Is the engine overheating? It could be an air lock in the cooling system. Look to release the air.
    • If the boat won't go into gear, check the cable is moving the selector arm on the gearbox, if it is then the cable is fine. Check the oil in the gearbox.
    • Engine won't turn off? Know where the manual stop button or lever is situated.

    Theft or loss of personal effects

    • If you think your wallet and/or bank/credit cards have been stolen, you should contact your card provider (your bank, building society, credit card company, store card) immediately to cancel them
    • Report the theft to the police as soon as possible
    • Keep a note of the 'police crime reference number'
    • Notify other interested parties of your theft e.g. immediate neighbouring boats, local harbour master, marina, sailing club etc
    • If a burglar has forced their way into your boat, or you have had keys lost or stolen, you should repair or replace relevant locks


    Beazley Solutions Limited is a service company that is part of the Beazley group of companies. Beazley Solutions Limited has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's syndicates 623 and 2623 which are managed by Beazley Furlonge Limited.

    Beazley Furlonge Limited (Company Registration Number: 01893407 and VAT Number: 649 2754 03) is a managing agent for Syndicates at Lloyd's and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Firm Reference Number: 204896). Beazley Furlonge Limited is registered in England and Wales with its Registered Office at 22 Bishopsgate, London, EC2N 4BQ.


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